Privacy Policy

Last updated: May 19, 2026

Welcome to Alt Bike Studio. We respect your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR).

This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us, or purchase our products.

1. Who We Are

Our website address is: http://altbikestudio.com.

Alt Bike Studio is an independent creative brand focused on designing and producing alternative bike components for riders who value originality, durability, and thoughtful craftsmanship.

2. Data Controller

Alt Bike Studio
Website: http://altbikestudio.com/
Email: altbikestudio@gmail.com
Location: Slovenia

Alt Bike Studio is the data controller responsible for your personal information.

3. What Personal Data We Collect

We may collect the following information:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment and order details
  • Messages submitted through contact forms or email
  • Technical information such as IP address, browser type, and device information
  • Website usage data collected through cookies or analytics tools

4. Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to determine whether you are using it. The Gravatar service privacy policy is available at https://automattic.com/privacy/. After approval of your comment, your profile picture may be publicly visible alongside your comment.

5. Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website may download and extract location data from uploaded images.

6. How We Use Your Data

We use your information to:

  • Process and deliver orders
  • Respond to inquiries and customer support requests
  • Manage payments and shipping
  • Improve our website and customer experience
  • Comply with legal and accounting obligations
  • Send occasional updates or newsletters if you have opted in

We only collect data that is necessary for these purposes.

7. Legal Basis for Processing

Under GDPR, we process personal data based on:

  • Contractual necessity — to fulfill orders and provide services
  • Legal obligations — for tax, accounting, and consumer protection requirements
  • Legitimate interests — improving our products, services, and website functionality
  • Consent — for marketing communications and non-essential cookies

9. Embedded Content From Other Websites

Articles or pages on this site may include embedded content such as videos, images, or articles. Embedded content from other websites behaves exactly as if the visitor has visited those websites directly.

These external websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with their content.

10. Sharing Your Information

We only share personal data with trusted third parties when necessary, including:

  • Payment providers
  • Shipping and delivery services
  • Website hosting providers
  • Analytics or marketing platforms

These providers only receive the information required to perform their services and are obligated to handle your data securely.

We never sell your personal information.

11. Data Retention

If you leave a comment, the comment and its metadata may be retained indefinitely. This allows us to recognize and approve follow-up comments automatically instead of holding them in a moderation queue.

For users who register on our website (if applicable), we also store the personal information provided in their user profile. Users may view, edit, or delete their personal information at any time, except usernames. Website administrators may also access and edit this information.

We keep personal data only for as long as necessary to fulfill the purposes described in this policy or to comply with legal obligations.

12. Your Rights Under GDPR

You have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Restrict or object to certain processing
  • Withdraw consent at any time
  • Request a copy of your data
  • Lodge a complaint with your local data protection authority

To exercise any of these rights, please contact us at [Your Email Address].

8. Cookies

Our website may use cookies and similar technologies to improve functionality, analyze traffic, and enhance user experience.

Where legally required, we will request your consent before using non-essential cookies.

You can manage or disable cookies through your browser settings.

13. Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

If you request a password reset, your IP address may be included in the reset email.

14. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, loss, or disclosure.

15. Third-Party Links

Our website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices of external websites.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

17. Contact

If you have any questions regarding this Privacy Policy or your personal data, please contact:

Alt Bike Studio
Website: http://altbikestudio.com/
Email: altbikestudio@gmail.com